We pride ourselves in providing our customers with the service they need to succeed.
Once you’re part of our FastCut CNC family, you can feel confident knowing that you will always have our support through a variety of options. Fast. Here they are:
Toll Free: 1-866-339-3377
(8:00am – 4:30pm Mon-Fri PST)
Remote Support via TeamViewer
Let us show you the answers instead of telling you. Simply connect your CNC plasma cutting system to the Internet and we can answer your questions, diagnose problems, and even run the machine from our head office. Having a phone located in a shop may not always work, and a cordless phone may not work with your current office phone system – utilizing the Internet, communications between the machine operator and support personnel are simple and cost effective.
- Download the TeamViewer client if you do not already have it on your machine.
(Click HERE to download)
- Call 1-866-339-3377
- Give the technician the Code and Password on your screen.