"Customer support at FastCut is by far the best I have ever run across!"
"Jordan and Russ assume that your problems are their problems. They will go out of their way and take whatever time is needed solve them."
"The learning curve for the G6 and CNC programing is so easy even a Welder can do it."
Welder/Fabricator (and now) CNC Plasma Programer/Operator
"The Icon Elite does what you said it would do."
“I would like to thank everybody at FastCut CNC for making the Icon Elite CNC plasma machine. It actually works! The Icon Elite does what you said it would do. The Elite series comes in easy to assemble parts that are machined so every thing fits. I am a machine guy and researched every CNC plasma in the Icon Elites price range and they all fell short in workmanship and quality of parts.
At KME we make many different parts from bumpers to mounting brackets to trailer hitches. The Icon Elite has performed above all expectations. The tec guys at Fastcut have answered all my questions fast and I had many many of them. The remote control is one of the best features. Easy to use, it is a must must when your working on the far end of the table.
TuboCad and Nestmaster are simple to use and saved time, and we all know time is money. The Icon Elite table was purchased as toy to maybe make a few high quality parts for myself. Now it runs every day making parts to advance my business (I would rather use the Icon Elite then the plate shear because the cuts on the Icon Elite are square, and its a one man operation). The Hypertherm PowerMax 105 is easy on consumables and and cuts from 20 gauge to 3/4 inch plate with very little dross.
Russel, I would like to thank you for being a stand up guy . The Icon Elite did what you said it would do. Pay back on the machine was 6 months - not bad for a machine that was bought as a toy!!”
KME Invention Innovators
Pat Kapella, Owner
"We can definitely recommend you to anybody who is looking for a great machine with a good price!"
“We would like to take the opportunity to thank you for guiding us buying your Fabricator G6 CNC Plasma table as well as the ThermaDyne plasma cut machine. The continued support by your staff is very helpful. After almost a year of operating your machine weekly, we have become very familiar with it's operation and controls. We love the accuracy and precision and continue to learn working with the various programs such as Nestmaster and Sheetcam. The programs that came with our machine are easy to work with and are a real time saver. After delivery of your machine from British Columbia to our facility in Ontario we experienced some issues due to transportation. But we were impressed with the action you took to provide us with some new parts and additional technical information. Thank you so much!
With our company Ontario Plasma Design we specialize in durable outdoor and indoor metal art signs. Our focus is high quality and durability for all our signs and metal art work. Your CNC plasma table the Fabricator G6 has been a pleasant experience in helping us realizing and creating our beautiful metal art signs. Our table size is 5' x 10' which allows us to make large one piece signs. As a young and dynamic company we have joined the largest Canada's Outdoor Farm Show in Woodstock Ontario where we are able to expose our products to a wide variety of people from all of North America.
I still want to mention that with the purchase of our machine you had promised us a wireless remote control. This remote control is such a great way of operating the machine, it is hard to imagine doing without it. It allows us to maneuver the torch anywhere on the table without losing its sight. It is also a great means of cutting materials manually.
Russel, we want to thank you once more for the pleasant experience in dealing with you and your staff. After a year of knowing you and your machine we can definitely recommend you to anybody who is looking for a great machine with a good price!”
Ontario Plasma Design
Lammert Brons and René Burggraaf
"The customer service and tech support at Fast Cut CNC is as good as it can get."
“After cutting metal silhouettes by hand for over 22 years, I bought and wore out two of the blue hobby cnc machines and grew tired of the expensive tech support. It was time to upgrade to a production plasma cutting machine. First I tried a table that was a finished kit. After two months of assembly the thing still wouldn't work, so I sent it back.
Finially, I went north to Kamloops to check out the guys at Fast Cut CNC. I spent an afternoon in their shop playing with one of their machines. I was sold and placed an order. It took a little longer than normal to receive my 5' x 12' table because they were on the road upgrading machines they had sold, at no charge to the customer.( Standing behind their product.) It was worth the wait. I went north again to pick up the machine. Arrived back at my shop at 4:30pm and was cutting parts by 8:00 pm that night. That includes building a swing arm for the torch lead!
The Fast Cut CNC machine has cut 40 hours a week for over two years with few problems. Almost all of which were operator error. The customer service and tech support at Fast Cut CNC is as good as it can get. The machine cuts out perfect parts day in and day out with very little maintance. And at a price that is much lower than that of other companies that have an army of sales people traveling all over the world raising the price of their product.
Quality product from J. Dubs is flying out the door, due to a large part, the Fast Cut CNC machine in my shop. I would say that I would buy another one, but the construction of the table is such that I don't think I will ever need to. You can't go wrong with Fast Cut CNC!”
Jerry Wayne Bement
"Reasonably priced, low maintenance machine"
“I'm writing today to express our sincere thanks for your first class service and complement you for producing such a well designed machine. In our industry, performing value added service is what separates us from our competitors and generates our profits. We needed a reasonably priced, low maintenance machine to keep us smaller companies in the black.
We have used our Fastcut CNC plasma table (ICON) on a number of projects. Generally, we deal with larger diameter, rough drilling projects and many of our projects have added dimensions of stress and production issues on our machines. We have used the ICON for such projects as adding Gussets and custom plates to our machines in the past with structural stability issues, to making a company signs with our logo on it for the leases that our drills are stationed on. “We get a lot of comments on those”.
We have found the Fastcut CNC (ICON) to have a great platform for these projects. In addition, safety being a constant concern, we believe that the ICON supports a safe and modern work environment for our employees.
We have been using the ICON and could not be happier with the product. With technology changing on a daily basis we must train our employees on up-to-date and reliable equipment. Your company has proven to us that you stand behind the machines you produce and your technical support is prompt, courteous and extremely knowledgeable.
Thank you again Russell, Carlo, and all your staff at Fastcut CNC for producing such a fine product, and standing behind it with the support we need to run an efficient and profitable drilling company.”
Silverado Drilling Corporation
"I would buy this machine from Fastcut again if the need ever arose"
"Russell, I am sending a quick note to say thank you for the tremendous product.
I run a manufacturing company with clients worldwide, we have, however, begun to specialize in servicing some of the Port Terminals in the Metro Vancouver area. Our clients are on extremely tight deadlines with regards to loading ships so any mishaps with equipment can lead to huge bills from their clients for delays in vessel departure.
It was the extremely tight turnarounds that dictated the purchase of a machine that could cut the shapes and the different materials that we use to keep our customers up and running. I researched all of the entry level and light production tables that I could and found the Fastcut G5 to be the perfect machine for my application.
I purchased my 5’ x 12’ G5 Fabricator in September of 2007 and have never looked back. The machine is easy to learn and simple to operate. We now offer our customers a much quicker turn around on repair jobs as we no longer have to wait for material to be cut and shipped to us. This makes the breakdown repairs in the middle of the night on a weekend that much easier to handle. The machine was never purchased to compete with others for the plasma burning business but it has brought in new jobs and clients. In short this machine has been an invaluable addition to my business, customer service, although rarely needed, has been prompt and excellent.
And yes, I would buy this machine from Fastcut again if the need ever arose."
Westec Equipment International Ltd.
"This machine is so easy to use and the Tech Support is great and there when you need them."
"I purchased a FastCut CNC table five years ago as a replacement for another problematic machine. It was a great choice. It is reliable, easy to use, and maintenance free. I have cut from 20g sheet with the plasma unit to 3" plate with the oxy-acetylene machine torch. I can easily turn a business logo into a sign, and use the vectorized fonts that come with the software to match all sorts of type. This machine paid for itself faster than any other machine in my shop. The wireless remote control is a must, this machine is so easy to use and the Tech Support is great and there when you need them."
Thanks, Douglas Gisi
Walla Walla, Wa.
"Thank you Fast Cut CNC for the honesty about your machine that has done more than save our company time, money, and effort."
We operate a steel fabrication shop that is on call 24 hours a day. This is where the Fast Cut CNC machine comes into operation, with the numerous amount of different components we burn on a day to day basis. This machine burns an average of 1,500 sheets a year that vary from 12 gauge to 1 inch plate. If your looking for a CNC plasma system that is exactly what they say it is, you have found it - Fast Cut CNC. From the customer support to the timing belts, torch height control, and software its all first class.
Now we are going to save you money and time with our knowledge of plasmas. We have used and abused all competitors top notch plasmas. The best on the market is the Thermal Dynamic from consumable life to piercing time - this is the BEST.
Thank you Fast Cut CNC for the honesty about your machine that has done more than save our company time, money, and effort.
AMI FABRICATORS INC. 806-363-6346
"FastCut stands behind their machines and their technical support is prompt, courteous and extremely knowledgeable."
As a trade school welding instructor we are concerned about purchasing quality equipment at a reasonable price. We have been using the FastCut C.N.C. Plasma System for the past year and I am proud to endorse their product. With technology changing on a daily basis we must train our students on up to date and reliable equipment. FastCut stands behind their machines and their technical support is prompt, courteous and extremely knowledgeable. I highly recommend FastCut for your C.N.C plasma cutting needs.
University of Montana Helena college of Technology
"Thanks for your first class service and complement you for producing such a well designed machine"
I'm writing today to express our sincere thanks for your first class service and complement you for producing such a well designed machine. In our industry, performing value added service is what seperates us from our competitors and generates the profits. We needed a resonably priced, low maintenance machine to keep the CNC plasma burning in-house in order to recapture the profits we were giving to our vendors and giving faster service to our customers.
When we started to research CNC plasma cutting technology we envisioned a huge learning curve and weeks if not months of trial and error. We visited some fabrication shops that owned much higher priced machines, in overall we feel your machine is the market leader. Within the first few weeks we performed jobs in-house that were impossible before purchasing the G4 Fabricator, and we kept the money we would have paid our vendor for this work.
Please extend our thanks to everyone at FastCut CNC for delivering a great product and excellent service to my company.
William R. Mankin II
" I would have no hesitation in recommending your product to a prospective customer."
It was a pleasure to do business with your company. I must say I had my reservations with purchasing such a product from the other side of the world. Your plasma table was a breeze to install and has been painless in learning to operate. It was great to have such wonderful support during the early stages of operation. I would have no hesitation in recommending your product to a prospective customer.
"I'm amazed at the quality of the machine and it's finished product."
We have already been using the table to cut parts for a job in Maine that we are going to tomorrow. I don't know how we ever got along without it. I'm amazed at the quality of the machine and it's finished product. If you ever need a reference for someone interested in your machine, feel free to have them contact us. We are VERY happy with ours.
"It's simple to use programming and low initial cost gave our tooling technicians a first class piece of equipment."
We bought our Fast Cut CNC Plasma Table in January of 2002. Equipment was delivered very quickly, and immediately began paying for itself. It's simple to use programming and low initial cost gave our tooling technicians a first class piece of equipment. We can now cut complex shapes, for a fraction of the cost of some of the major CNC producers. In fact, we became so good at complex shapes we bought a specialty fabrication business and have moved our FastCut into it. If it were not for this equipment, we would not be competitive in the marketplace and would not be able to produce the equipment that we build today.
John A. Schneider
Graham, North Carolina, USA